Frequently Asked Questions

We stand behind the quality of our products and are committed to your satisfaction. Each item is crafted with care and undergoes strict quality control measures. If you experience any defects in materials or workmanship within 14 days from the date of purchase, please contact us for a replacement or refund. Please note that this warranty does not cover wear and tear, misuse, or damage caused by improper care. For any questions or to initiate a return, feel free to reach out to our customer service team.

We are committed to providing products that are made with a focus on quality and sustainability. Our shirts are crafted from 100% cotton, a natural fiber known for its breathability and comfort. Cotton is biodegradable and can be sourced sustainably. Our men's bags are made from premium PU material, which offers a leather-like feel while being more environmentally friendly than traditional leather. PU is a synthetic material that can be produced with lower environmental impact when compared to animal-based leather. The women's bags are constructed from polyester, a durable and versatile material that can also be made from recycled plastics. We strive to ensure that our products meet high standards of quality while being mindful of their environmental footprint. By choosing our products, you can feel confident that you are supporting a brand that values sustainability and eco-conscious practices.

Shipping Information

We offer reliable shipping options to ensure your order arrives promptly. Orders typically ship within 2-3 business days after payment confirmation. Shipping times may vary based on your location. You will receive a tracking number via email once your order has shipped, so you can monitor its progress.

Return Policy

We want you to love your purchase! If for any reason you are not satisfied, you can return your bag within 14 days from the date of delivery for a full refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. To initiate a return, please contact our Customer support team on our contacts page. We will guide you through the process and provide you with the necessary return instructions. Please note that customers are responsible for return shipping costs unless the item is defective or incorrect.
Our products are proudly made in China, where we partner with factories that adhere to high standards of safety and ethical practices. We prioritize quality control throughout the manufacturing process to ensure that every item meets our stringent criteria. Additionally, our factories are committed to maintaining a safe working environment for all employees, and we regularly assess their practices to uphold labour rights and sustainability. By choosing our products, you can be confident that they are made with care and responsibility.

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